Privacy Policy
A Legal Disclaimer
1. Information We Collect
1.1 Personal Information
Contact Details: Such as name, email address, phone number, and shipping/billing address when you place an order or sign up for our mailing list.
Account Information: Username and password if you register an account on our Site.
1.2 Payment Information: When making a purchase, we (or our third-party payment processor) collect your payment details. This may include credit/debit card number, expiration date, and billing address. Note: We do not store complete payment information on our servers; it is processed by a secure third-party payment gateway.
Usage Data
1.3 Log Data: Your IP address, browser type, operating system, referring URLs, and pages viewed when visiting our Site.
1.4 Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze Site performance, and provide relevant advertising. See Section 5 below for more details on cookie usage.
1.5 Communications: Email and Messaging: If you contact us by email or through forms on our Site, we collect your email address and any other information you choose to provide.
2. How We Use Your Information
2.1 We use personal information for the following purposes:
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Order Processing and Fulfillment: To process and ship your orders, manage returns, and issue refunds.
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Communication: To send transactional emails (e.g., order confirmations, shipping updates) and respond to your inquiries.
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Marketing: To send newsletters, promotions, or updates about new products or services, but only if you have opted in to receive such communications.
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Site Improvement and Analytics: To analyze how our Site is used so we can improve the user experience and develop new products and services.
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Compliance and Protection: To comply with legal obligations, protect our rights, prevent fraud, and ensure the security of our Site and our users.
3. Sharing Your Information
3.1 We may share your personal information with third parties in the following circumstances:
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Service Providers: With third-party vendors who help us run our business (e.g., payment processors, shipping and logistics companies, website hosting, email service providers).
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Legal Compliance: If required by law, subpoena, court order, or legal process, or if we believe that disclosure is necessary to protect our rights or comply with the law.
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Business Transfers: In the event of a merger, acquisition, reorganization, or sale of some or all of our assets, your personal information may be transferred as part of that transaction.
4. International Data Transfers
4.1 If you are located outside the United Kingdom or the European Economic Area (EEA), your personal information may be transferred to and processed in countries that may not have the same data protection laws. We will take steps to ensure that adequate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable laws.
5. Cookies and Similar Technologies
5.1 What Are Cookies?
Cookies are small text files placed on your device to store information. We use cookies to enhance your browsing experience, remember your preferences, and understand how you interact with our Site.
5.2 Types of Cookies We Use
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Strictly Necessary Cookies: Required for the Site to function properly (e.g., to keep you logged in).
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Performance Cookies: Help us understand user interactions with the Site, so we can improve functionality and performance.
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Functional Cookies: Enable enhanced features like language preferences, saved login information, etc.
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Targeting/Advertising Cookies: Collect information about your browsing habits to serve personalized ads.
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Managing Cookies: You can choose to disable or delete cookies by adjusting your browser settings. However, this may affect your ability to use certain features on our Site.
6. Data Retention
6.1 We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., record-keeping requirements).
7. Your Rights
7.1 Depending on your jurisdiction, you may have certain rights regarding your personal data. These may include:
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Access: Request a copy of the personal information we hold about you.
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Rectification: Ask us to correct inaccuracies in your personal data.
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Erasure: Request deletion of your personal information when it is no longer necessary for us to retain it.
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Objection: Object to certain data processing activities, such as direct marketing.
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Restriction: Request the restriction of the processing of your personal information.
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Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
If you would like to exercise any of these rights, please contact us using the information in Section 10 below. We will respond to your request in accordance with applicable data protection laws.
8. Security
8.1 We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
9.1 Our Site may contain links to third-party websites or services not operated by us. We are not responsible for the content, privacy policies, or practices of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
10. Contact Us
10.1 If you have any questions about this Privacy Policy or wish to exercise any of your data protection rights, please contact us at:
11. Updates to This Policy
11.1 We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this page periodically to stay informed about how we collect, use, and share your personal information.
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.